How it works

Connecting your laptop to an iSpot hotspot

When you're near an iSpot, your PC should automatically pick up the WiFi signal. You'll want to be sure your WiFi adapter is turned on (some notebooks have a switch for this, either on the front or on the side of the unit), and then look for a wireless connection icon in Windows' system tray or notification area. Click this icon (or click the Start button and select Connect To) and Windows displays a list of available wireless networks near you. Select the iSpot network, then click the Connect button.

Once Windows connects to the iSpot hotspot, you can now log on to the wireless network. This is typically done by opening Internet Explorer or a similar web browser. Enter the username and password found on your access voucher and you'll be surfing in no time!

You are able to logoff at anytime and use the remainder of your time and data allowance at a later stage at any iSpot location.

How do I know how much “access time” I have used?

When you log on with your unique access code a small pop-up window will appear showing the time used and time still available. If you have enabled your pop-up blocker, you can also view your account session by typing in ispot.co.zm/status in the address bar and pressing Enter on your keyboard.

What is the range of an iSpot?

The average range of a Hotspot can vary from approximately 20 to 200 meters. This may depend on the line of sight between you and the access point.

If you cannot send emails from your Outlook or mail client.

Please make sure that the outgoing mail server is entered as mail.iconnect.zm, in the account settings of the mail client.